Category: Human Resource

Technology has been one of the biggest enablers in the success of a business in recent years.

In fact, technology is now so pervasive that it is hard to argue that it still isn’t a key ingredient in the success of any business.

People who use technology in their businesses gain an advantage over those who do not, simply because of the level of productivity they are able to attain within their business.

The use of technology has had a tremendous impact on the way that businesses operate, and the way in which companies communicate with their customers.

Let’s see how technology has helped businesses become more productive, and how it can help your business to do the same.

1. More Efficient Communication and Collaboration

Communication is one of the most important aspects of running a successful business, and technology is revolutionizing the way that businesses communicate.

When people use … Read more

Starting a business career can be an exciting proposition for young professionals. However, breaking in can also be challenging and requires much hard work and dedication. Luckily, with the right tips and tricks up your sleeve, you can get started on the path to success in no time. Here are five tips that can help you confidently break into the business world.

1.   Develop Your Professional Network

When you’re just starting, it may seem like everyone else has more experience or better qualifications than you do. However, don’t let that stop you from contacting others in the field. You never know who can offer advice or even point you toward an open position. Contact people on LinkedIn, attend industry events and join professional groups on social media. The more people you network with, the better your chances of finding a great job opportunity.

2.   Think Strategically about Your Resume

While … Read more

The skills shortage remains a familiar problem for UK employers, hurting both productivity and profit.

The latest data shows a lagging British economy which has not yet recovered to pre-pandemic levels with reasons cited being pandemic repercussions and tighter post-Brexit immigration law.

What is clear is that businesses proactively need to remain on top of skills shortages in order to flourish. With this in mind, we share our top tips for those facing labour challenges in 2023.

Which UK Industries Are Struggling with Skills Shortages?

First, it is useful to establish which UK industries are most feeling the talent pinch. A recent study showed that some of the country’s biggest shortfalls spanned a number of different areas including transport and logistics, hospitality and manufacturing and construction.

Invest in Recruitment

With only a finite amount of top talent available to the market, time is of the essence when recruiting – so … Read more

Leaders VS Managers

Recently I was asked by a fellow professional what is the difference between a leader and a manager. I thought long and hard about it, and came to several realizations. Now keep in mind my point of reference for this is based on my 12+ years in the military, which includes during war time, and my 15+ years amongst the professional ranks.

For one you can be a manager but not manage anyone. There are allot of positions out there that are titled manager or management that do not have direct people managing requirements. While the only way to be a leader or be in a leadership role is to lead people. Leaders are born, managers are created.

In addition anyone can be a manager, only a select few can be leaders. A manager(if they are managing people) can have influence over people because of their title … Read more

A softphone is a cloud-based communication technology that allows users to make telephone calls over the internet. Computers or smartphones are used as mediums of communication. Softphones for business have all the features of a desk phone and typically expand the range of services that can have access on a desk phone.

Softphones for business can work with WebRTC (Web Real-time Communications) which is an open-source standard that a business can embed into web-based applications with the same contact center features for inbound as well as outbound calls. It is very suitable for a remote workforce that is a necessity for hybrid workforces. The solution can be installed on any laptop or desktop or mobile device. The MPLS (Multi-Protocol Label Switching) aids businesses in switching from on-premise to cloud for inbound and outbound calls through the internet with the same contact center features. It supports working without the use of … Read more