It’s the kind of practical analysis you’ll find in my free, 115-page ebook: Improving Emotional Intelligence 2021—an empowering strategy that can help you deal more easily with difficult people.
Because let’s face the truth. We’re all encountering more of them lately: people whose nerves are shot, whose patience is at an end, whose anxieties are through the roof, and whose behavior, as a result, is sometimes fraught.
Know anyone like that? The good news is that if you can learn to differentiate quickly among five related emotions that difficult people like this might be experiencing, you can create strategies to respond, and maximize your happiness and success.
Fear, anger, frustration, resentment, rage
Let’s go to the five emotions, along with their summarized Merriam-Webster definitions.