UK banks treating transfer scam victims unfairly, says Which?

Consumer association says few people compensated and voluntary code should be mandatory

Many victims of bank transfer scams are being treated unfairly and the chances of them getting their money back is often a lottery, according to Which?.

The UK consumer association is pressing for the voluntary code that is supposed to protect consumers to be made mandatory, and said the number of people being reimbursed by their bank was “woefully low”.

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